The HUBBIG app is designed to make the job of freight forwarders easier, connecting them with reliable carriers and optimizing logistics processes. However, to fully utilize the application’s capabilities, it is important to know how to maximize its functionalities.
Below are some useful tips on how to improve your business using the Hubbig app.
1. Use the option to add a carrier
As a freight forwarder, you can add new carriers to the system in the Hubbig app and decide whether they will be visible to all app users or only to you. This gives you more control over your partner network and the opportunity to work with reliable carriers of your choice.
✅ Advantage: Finding trusted partners faster and avoiding unwanted offers.
2. Create your list of favorite carriers
Instead of sending inquiries to all carriers every time, create a personalized list of your preferred partners. This way you can speed up the negotiation process and ensure that your inquiries always reach the verified carriers that meet your needs.
✅ Advantage: Saving time and easier business organization.
3. Eliminate carriers that don’t suit you
If you want to prevent certain carriers from receiving your inquiries, you can simply remove them from your network. This ensures that your inquiries only reach relevant partners.
✅ Advantage: Greater control over business processes and collaborations.
4. Use analytics for better decisions
Hubbig offers the ability to analyze your activities, helping you gain insight into:
- Number of queries sent
- Efficiency of your business operations
By regularly monitoring analytics, you can optimize your processes and find ways to improve efficiency.
✅ Advantage: Make informed decisions based on data, not assumptions.
Frequently Asked Questions (FAQ)
1. Can I set criteria like vehicle type, availability, or region they operate in?
Yes, you can filter all carriers by vehicle type and the countries they operate in.
2. How and when can I expect answers from the carrier?
Carriers’ replies are sent via email, and response times depend on their availability. We recommend that you check your email regularly so that you can respond to offers as quickly as possible.
3. Can I set approximate transportation prices or do I expect quotes from carriers?
Currently, the application does not allow you to set approximate transportation prices. After receiving your inquiry, carriers will send you their offer based on the information you entered in the request.
4. Is there a rating system or reviews that can help me choose?
No, there is currently no carrier rating system in the app. However, we recommend long-term cooperation with trusted carriers and using the favorite carriers option to work with partners you trust. We are also planning to improve the app to take these features into account.
5. Can I contact carriers directly from the app?
No, all communication between the forwarder and the carrier takes place via e-mail. When you send an inquiry, the carrier answers you directly via e-mail.
6. Are there any backup options or a way for me to quickly find another carrier?
If you don’t get answers in time or want additional options, you can always resend the inquiry to all carriers or expand your network by adding new partners to the system.
7. How can I add a new carrier to the application?
In the tabs on the left side of the application you have the option “Carriers”> “Add carrier”, where you can enter the details of a new partner. You can choose whether you want this carrier to be available only to you or to all users of the app. Then fill in all the required information about the carrier.
8. Can I choose who I send inquiries to?
Yes, you can create your own list of favorite carriers to send queries only to verified partners instead of all app users who match that query.
9. How can I track my submitted inquiries?
Within the application there is a “Questions” section where you can see the number of queries sent and the answers to them if they have been entered into the application.
10. How can I remove a specific carrier?
In the carrier list settings, you can remove certain partners so that your inquiries no longer reach them.
Hubbig is designed to facilitate your business and increase the efficiency of your logistics processes. Take full advantage of its features and optimize the way you connect shippers and carriers!
