Sending a package abroad can be easy and stress-free if you prepare properly. In this guide, we provide detailed steps and tips to ensure your shipment arrives safely and on time.
1. Choosing a reliable courier service
The first step is to choose a courier service that offers international delivery services. The following options are available in Croatia:
- Hrvatska pošta : Offers services for sending letters and packages abroad as well as expedited mail via the Paket24 International (EMS) service ( More about sending via HP ).
- DPD : Provides parcel delivery services within Europe via the DPD Home/Business service and express delivery to 230 countries outside Europe via the DPD International Express service. ( More about shipping via DPD ).
- DHL Express : Provides express delivery of documents and packages throughout Europe within 1-2 business days, and worldwide within 2-5 business days. ( More about shipping via DHL Express ).
- GLS : Delivers goods to major European markets in a standard time of 72 to 96 hours, while delivery to neighboring countries such as Slovenia or Hungary is done within 24 to 48 hours. ( More about shipping via GLS ).
- Overseas Express : Offers international delivery with the option to pick up your shipment at your address. ( More about shipping via Overseas ).
2. Packing the shipment
Proper packaging is essential for the safety of your shipment during transport:
- Packaging selection : Use sturdy cardboard boxes that are appropriate for the size and weight of the contents. Avoid oversized boxes to reduce the risk of damage.
- Protecting the contents : Fill the inside of the box with protective materials such as bubble wrap or Styrofoam to prevent items from moving around inside the box.
- Closing the box : Use quality adhesive tape to securely close all edges of the box.
3. Filling in the necessary documentation
Accurate and complete documentation ensures the smooth passage of your shipment through customs procedures:
- Addressing : Write the recipient’s full address clearly and legibly, including zip code, city and state.
- Customs declaration : For shipments outside the European Union, it is necessary to fill out a customs declaration with an accurate description of the contents, value and purpose of the shipment.
4. Checking prohibited and restricted items
Before shipping, check the list of prohibited and restricted items for the recipient country to avoid problems during transportation. Information on prohibited items can be found on the courier service websites or by contacting their customer service.
5. Shipment tracking
Most courier services offer the possibility of tracking the shipment online:
- Tracking number : After submitting the shipment, you will receive a unique tracking number that you can use to track the status and location of your shipment.
- Delivery notifications : Some services, such as DPD, offer a Predict service that notifies the recipient of the estimated delivery time.
6. Shipping costs
The price of sending a package abroad depends on several factors:
- Weight and dimensions : Larger and heavier shipments usually have higher shipping costs.
- Destination : More remote countries or countries with special customs regimes may have higher shipping costs.
- Service Type : Express services with faster delivery times are often more expensive than standard services.
To accurately calculate the shipping cost, use online calculators available on courier service websites, such as HP and Eurosender .
7. Tips for successfully sending packages abroad
Plan ahead : Consider the time required for shipment preparation, customs procedures, and delivery times to avoid delays.
Shipment insurance : For valuable items, consider additional insurance to protect you in the event of loss or damage.
Communication with the recipient : Inform the recipient of the details
