Frequently asked questions

Answers about how HUBBIG works for shippers, carriers, inquiries, and registration.

HUBBIG is a digital freight marketplace that connects shippers and freight forwarders with verified carriers across Europe. You enter shipment details such as route, cargo type, and dates; the platform matches relevant carriers and sends secure inquiry links via email or WhatsApp. Carriers respond with quotes - without middlemen or platform commission on the freight deal.
Freight forwarders, logistics teams, importers, exporters, and carriers of any size can use HUBBIG. Shippers post load requests; carriers receive matched inquiries on routes and vehicle types they operate.
Create an account on the app via Sign up, complete onboarding with your company details, and start posting or receiving requests once your profile is active. For a guided demo, contact us through the Contact page.
Shippers can start with a trial period on eligible plans (see pricing on the Shippers page). Carriers can register and receive inquiries free - there is no carrier subscription fee.
Yes. The network covers domestic and cross-border freight across 30+ European countries. Carriers define operating countries; shippers see matches for their routes.
In the app, open Carriers and add a partner with their details. You can keep them private to your company or share them with the wider network, depending on your plan.
Yes. Send to all matching carriers, favorites only, or a custom selection. You can also block carriers you do not want to contact.
Yes. Carrier profiles include vehicle types and operating countries. Matching uses that data when you send inquiries.
Each shipment shows inquiry status, responses, and quotes inside the shipper dashboard. Email and WhatsApp carry the secure links carriers use to quote.
Carriers open the secure link from the inquiry (email or WhatsApp), review the load, and submit a quote in the app. Shippers compare offers and award the load in one place.
You can widen the carrier selection, resend the inquiry, or add more carriers to your directory. Our team can help if you need support.
The database includes 1,500+ verified carriers from 30+ European countries, with validated contact details, vehicle types, and operating regions. Explore coverage on our Routes page.